Turn Instagram & WhatsApp chats into happy customers in seconds.
KOVA answers customer DMs right away in Hinglish and English. It answers product questions, offers a friendly discount when shoppers hesitate, and takes orders with UPI and Cash on Delivery right in the chat.
Hey Priya! 🎉 Haanji, stock me hai! Aaj special offer me sirf ₹1,349 ka hai (with 10% VIP code: GLOW10) aur Mumbai me COD bilkul free hai! ✨
Built for How Indians Actually Shop Online
Friendly chats, quick replies, and simple orders right inside Instagram & WhatsApp.
🇮🇳 Speaks Natural Hinglish & English
Your customers don't talk like robots, and neither does KOVA. It understands real questions like "Price kya hai?", "Kitne me padega?", or "COD milega kya?" and replies like a friendly, helpful shop assistant.
🛡️ Natural, Varied Replies
KOVA changes up its wording naturally each time instead of repeating the exact same message. This keeps chats feeling personal and your Instagram account safe.
🔒 Turn Shoppers into Followers
When a shopper asks for a discount, KOVA invites them to follow your Instagram page first to unlock their 10% coupon. You gain a new follower, and they get a great deal!
⚡ Spot Serious Buyers Fast
Separates simple "Price?" comments from shoppers who have real questions about sizes, fabrics, or delivery dates—so you can focus on the people ready to buy.
📈 Handles Viral Reels Safely
When a Reel goes viral and hundreds of DMs pour in at once, KOVA sends replies at a steady, natural pace so Instagram never flags or pauses your account.
How Much Extra Could You Earn Each Month?
See how much more you can sell by answering customer DMs within seconds.
Based on replying within seconds while shoppers are excited and ready to order.
Start Free TrialPick the Right Plan for Your Store
Starter
For small shops and new Instagram sellers.
- Up to 500 customer chats per month
- Natural Hinglish & English replies
- Built-in product list (no website needed)
- UPI & Cash on Delivery orders in chat
Growth
For active brands selling on Instagram & WhatsApp.
- Up to 3,000 customer chats per month
- Instagram + WhatsApp connected
- Natural message variations (no spam warnings)
- Follow-to-unlock discount feature
- Smart filter for serious buyers & safe speed pacing
Scale
For high-volume stores with lots of products and viral traffic.
- Up to 10,000 customer chats per month
- All channels (Instagram, WhatsApp, Facebook)
- Custom tone matching your brand's voice
- Dedicated WhatsApp support manager
Common Questions & Answers
Join 140+ Indian brands using KOVA to reply in seconds, delight shoppers, and grow their sales.